About Us

We ensure quality & support. People love us & we love them.

From our central London office 1 Telemarketing London delivers targeted lead generation, appointment setting and other telemarketing services for companies and organisations in London, The Home Counties, The South and beyond.

Established over 15 years ago, we have the skill and experience to help deliver the right results for your telemarketing campaign.

All of our staff are salaried rather than commission based but are rewarded 'on a job well done' basis, thus they are very keen to make your campaign a success so that you will sign up with us again!

Our continued success is simply achieved through:

  • Being a specialist outsourced telemarketing services company.
  • Having managers and partners who used to be call agents and call managers themselves.
  • Working closely with clients to ensure that their campaign has the right approach, flexible 'script' supervision, delivery, and reporting.
  • Pricing very competitively and delivering London based quality.
  • Being individual team led rather than being a huge call centre, means ALL clients are important to us: so ALL of our results have to be good to keep them happy.
  • Employing professional staff who engage in targeted, yet unscripted conversations with the right target contacts, with tremendous success.

Our services can be bought on a day or multiple day basis and we also provide a 'pay per appointment' service to our clients. We look to provide a quality service every time. Most of our staff have been with us over 10 years, are very experienced and are fully briefed on every campaign they undertake, and because they are very experienced, they are well paid and fully motivated. We do Incentivise them as well, ensuring that they always remain focused on keeping their personal clients happy. Finally, all our clients receive a free data cleansing service.

As we go through your lists whilst calling, we will update and alter contact details as required. This ensures the leads and data you get back, are current and up to date. It also allows you to use the database for other things like direct marketing or e-mail campaigns.

This combination of professionalism and experience leads to higher than average conversion rates, rates that many of our competitors couldn't compete with, and that's why satisfied clients keep using our services. By outsourcing telemarketing to a specialist company, you benefit from high quality leads and appointments for your sales team, without having to spend time sourcing and calling lists of prospects. You are also freed from the time consuming process of call backs and follow up required to keep prospects interested in longer term sales. By having specialists working specifically on telemarketing, and managing the process effectively, you can rest assured that even while you are busy making sales, existing customers and warm prospects aren't being forgotten about.

Process:

  • 1.We spend time to find out about your products, services, key customers, ideal market, what you need us to do and your unique selling points. We then put an approach together and if need be can help supply your data, or we can use your own data as required.
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  • 2. Each day we make calls into your target market and each week call the number of days you have purchased. When we make an appointment we can either email it to you directly or simply send you an appropriate appointment sheet at the end of each day. Unless specified otherwise we employ a 2 or 3 call pass system ensuring we use the whole of your database rather than getting bogged down on hundreds of call backs to the same company at the top of the list. At the end of each day we provide a full list of the results achieved and the appointments, and warm prospects identified during that days calling.
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  • 3. All data collected is yours to retain and use as you want.

In summary: 1 Telemarketing London provides a comprehensive telemarketing and appointment making service, allowing your sales team to concentrate on selling and converting rather than finding prospects and making calls. Or if it's not appointments you need, we can carry out your phone tasks so you don't have to or we can get the information that you are looking for for you.

Our Services

We ensure quality & support. People love us & we love them.

Appointment Making

1 Telemarketing London can help you fill your diary with appointments with interested, relevant, decision makers, maximising the use of your sales team. We have a very strict set of criteria that ensure that the person you will meet with is not a time waster. We can book appointments directly into your or your teams sales diaries or forward them to you as we get them for you to distribute them to your team.

Appointments may be for face to face meeting, phone appointments or for SKYPE contacts, whatever you need we have an approach that can help with this for you.

All of our appointments are guaranteed, if you don't meet the type of person you need to, and the appointment does not match our strict criteria, we will make another appointment for you within our own time.


Lead Generation

It's exactly the same as appointment making, except that we don't book the client directly into your appointment book. We provide you with a list of serious potential clients and the rest is upto you.

Ideal for when you want to 'filter' your large contact lists and perhaps have your internal team concentrate on 'warm' leads rather than cold call.


Data Cleaning

Over 30% of your client list will go out of date within 12 months. We are able to contact all your clients and update all of your contact details for you.

And while on the phone we can point them at your website or give them any company updates that you would like them to know about.


Data Sourcing

With over 15 years in the business we are able to provide you with the data you are looking for.

We can either source this ourselves via our in house telemarketers or via our network of proven professional data supply companies.

Help & Advice

We ensure quality & support. People love us & we love them.

Not sure whether telemarketing is right for you?

Not sure who to target and what telemarketing approach to use?

Are you looking to set up your own internal telemarketing resource but don't know the best way to go about it?

Are you looking to set up as a 'telemarketing agent' as a sole trader or company but need some advice and help on how to do it?

Perhaps you're thinking about using some other form of lead generation, perhaps Direct Mail or perhaps LinkedIn ?

With over 20 years of telemarketing experience we provide companies with practical advice on marketing, telemarketing, setting up internal telemarketing teams and can also help those people who are looking to set up in business on their own as a telemarketing agent. As marketing consultants we also provide companies with a full range of lead generation and market planning advice services.

To find out how we can help you set up your own lead generation or telemarketing resource, call us now on 0800 458 8382.

CONTACT US

 

How do we get started ?
First we need to complete an initial Project Brief so we can get a solid understanding of your needs. This is usually done over the phone Second, we'll schedule a time to discuss your campaign and the strategy that we will utilise. Third, we'll send you a copy of our service agreement. It will outline your cost on a pay-for-performance or per day basis.

1 Telemarketing London provides a comprehensive telemarketing service and can help with any outbound telephone based services, whether it be appointment making, customer surveys or simple data cleaning or more we can help you with it all.

Not sure exactly what you want or whether we can help or what you need to get your campaign started, then simply contact us using the form provided below or call us.

0800 15 22 100   hello@1telemarketinglondon.co.uk